Making a referral
If you are a carer you can contact us directly and speak to anyone in the team. We are here to help you and will take your details over the phone.
If you are a health professional, please read the information below about how to go about making a referral to The Carers Centre.
If you know of an adult carer aged 18 or over, first let the carer know you are making a referral and then complete as much information on the referral form as possible. We will contact the carer to outline the support we can offer. This could include information over the telephone call with some follow up support or time-limited one-to-one casework offering emotional support, information and advocacy. We also make referrals for other services such as counselling, money advice or housing advice.
Send us an Adult Carers Referral Form (For carers 18 – 100)
PLEASE NOTE : Because of the demand for our services it may take a number of days for us to get back to you and the carer
Download an Early Help Hub Referral Form
Where possible please also undertake the young carers’ checklist with the young person and send it with the referral to Early Help Hub:
New Young Carers Checklist
Following the Assessment stage, if a caring role is identified, the Early Help Hub Team can refer the young person to our young carers’ team.
Our team offers a range of groups and activities for young carers throughout the year. Some are fun breaks and new experiences, whilst others are more focused on supporting young carers around specific needs and issues. Support Workers also provide a casework service. Depending on the level of need of the young carer this can include the following: 1:1 support sessions; inputting to Early Help/Child In Need/Safeguarding plans and meetings; and advocating with services on the young carer’s behalf.
If you are a professional and have already identified, through an assessment and support plan, that a child or young person has a significant caring role and could benefit from our services please complete our referral form:
Send us a Young Carers Referral Form (For carers aged 6 – 17)
Please note: If you have not had confirmation of receipt from us within 7 days from date of referral, there may have been a problem with the submission of the form; please contact us on 01273 746222 and ask to speak to the Young Carers Senior Support Worker.
Please complete as much information on the referral form as possible.
Alternatively you can ring the Young Carers Team Manager on (01273) 746222 to discuss making a referral.